Privacy Policy
Effective Date: 12 June 2025
Last Updated: 12 June 2025
This Privacy Policy explains how Illumination (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you use our website [www.illumination.works] and our services.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
1. Who We Are
Company Name: Illumination
Registered Address: 83 Meadow Lane, RH16 2RL
Data Controller Contact: James Stibbs
2. What Information We Collect
We may collect and process the following categories of personal data:
- Identity Data: name, title, date of birth, gender
- Contact Data: address, email address, telephone numbers
- Technical Data: IP address, browser type, operating system, device information
- Usage Data: information about how you use our website, products and services
- Marketing and Communications Data: your preferences in receiving marketing
3. How We Collect Your Data
We collect personal data when:
- You provide it directly (e.g. by filling in forms, contacting us)
- You use our website (via cookies and analytics)
- We receive it from third parties (e.g. service providers, payment processors)
4. Why We Use Your Data (Lawful Bases)
We will only use your personal data where we have a lawful basis to do so, including:
- Consent – where you have given clear permission
- Contract – to fulfill a contract with you
- Legal obligation – to comply with legal requirements
- Legitimate interests – where it is necessary for our business interests and your rights do not override those interests
5. How We Use Your Data
We may use your information to:
- Provide and deliver our products and services
- Process payments and orders
- Communicate with you
- Improve our website and services
- Send marketing communications (with your consent)
- Comply with legal obligations
6. Sharing Your Information
We may share your data with:
- Service providers (e.g. IT services, payment processors)
- Legal and regulatory authorities where required
- Third parties in the event of a business transfer or sale
We ensure that third parties respect the security of your data and comply with data protection laws.
7. International Data Transfers
Some of our service providers are based outside the UK. When we transfer your data internationally, we ensure appropriate safeguards are in place (e.g. UK-approved Standard Contractual Clauses).
8. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including to meet legal, accounting, or reporting requirements.
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your data
- Correct your data
- Erase your data (right to be forgotten)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at: james@illumination.works
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk
10. Cookies
Our website uses cookies to enhance your experience. For details, please see our [Cookie Policy].
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website.
12. Contact Us
If you have any questions about this policy or how we use your data, please contact:
Email: james@illumination.works
Address: 83 Meadow Lane, RH16 2RL
Illumination.works 